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Vendor Biography
FAQS
Shipping, Returns, and Exchanges
How is my item shipped?
Items are shipped through USPS, UPS, or FedEx and you will receive a tracking number upon shipping.
How long does my item take to ship?
We try to ship items within 15-21 business days.
Do you ship internationally?
At this time, we only ship within the Unites States.
Can I exchange an item?
Yes, but we currently only offer exchanges for the exact same product in a different size
Please make sure you have a tracking number, as we are not responsible for items lost in transit
What happens if my package was lost in transit?
We are not responsible for shipping carriers misplacing a package.
I received an incorrect/damaged item. What should I do?
If you received an incorrect item or damaged item please contact us at contact@spangleme.com so we can help you fix this problem.
Return Form
Site and Shopping
Where is the company located?
We are located in the middle of Missouri – right at the Lake of the Ozarks
When will my card be charged?
You will be charged upon check out
When I place an item in my cart is it reserved for any period of time?
Placing an available item in your shopping cart does not reserve that item.
Can I send my order as a gift?
You can enter the gift recipients address as the shipping address when you place an order, but at this time we cannot include gift messages or the option to gift wrap. However, our packing slips do not show the cost of the products that were ordered.
Do you have physical gift cards?
At this time, all of our gift cards are electronic and will be emailed to you after purchase. We hope to add physical gift cards to our store in the future, but at this time cannot offer them.
How do I order a gift card?
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Discount Codes
Can I use multiple codes on the same order?
Unfortunately, only one discount code can be used per order.
I used a discount code on a previous order and now it won’t work. What should I do?
All of our discount codes are one time use only. If you used this discount code on a previous order, you will not be able to use it again.
Where can I find discount codes?
You can get discount codes by subscribing to our emails and can occasionally find codes on our social media pages.
Product Care and Sizing
I love my new shirt! How Should I wash it?
Garment dyed shirts should be washed in cold water with mild soap. We recommend you wash your shirt separately for the first several items of washing. Pigment Dyed garments can potentially fade or bleed onto other articles of clothing. It is not advisable to use stain removers/sticks on pigment dyed garments; the color could potentially be removed.